Privacy Policy

Pound For Pound Privacy Policy

Effective Date: 14/08/2024

1. Introduction

Welcome to Pound For Pound. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you become a member of our gym.

2. Information We Collect

When you sign up for a membership at Pound for Pound, we may collect the following types of personal information:

  • Personal Identification Information: Name, address, phone number, email address, date of birth, and other contact details.

  • Payment Information: Credit card or bank account details, billing address, and payment history.

  • Health Information: Medical records, health conditions, and fitness assessments provided to us to ensure your safety while using our facilities.

  • Usage Data: Information about your use of our facilities and services, including attendance, class bookings, and equipment usage.

3. How We Use Your Information

The information we collect is used to:

  • Manage your membership and provide you with access to our gym and services.

  • Process payments and manage billing.

  • Maintain accurate records of your health and fitness assessments.

  • Communicate with you regarding your membership, promotions, and events.

  • Improve our services and tailor our offerings to meet your needs.

4. Membership Software

We use Club Manager Membership Software to manage member data. This software securely stores your personal and payment information and is protected with industry-standard encryption and security measures. Access to this data is restricted to authorised personnel only.

5. Medical Records

Any medical records or health information you provide are filed securely and are only accessible to qualified staff who need the information to ensure your safety. We do not share your health information with third parties unless required by law or with your explicit consent.

6. Data Security

We implement a variety of security measures to protect your personal information. These include:

  • Secure storage of physical records in locked facilities.

  • Encryption of digital records and payment information.

7. Data Retention

We retain your personal information for as long as your membership is active and as necessary to comply with legal obligations or resolve disputes. If you cancel your membership, we will securely dispose of or anonymise your data after a specified retention period.

8. Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Correct or update your personal information.

  • Request the deletion of your personal information, subject to certain conditions.

  • Withdraw consent to the processing of your personal data.

To exercise any of these rights, please contact steve@thepfpteam.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pound For Pound Palace
Unit G Drivers Wharf, Northam Road, Southampton, SO14 0PF
Steve@thepfpteam.com
02380 382818